EZ Travel recognizes our relationship with you, our client, as a true partnership. It is a privilege to have you trust us with your travel and we always keep your best interests (as it relates to time, convenience and cost) at top of mind. While we will remain your ally from the moment we begin making reservations and travel arrangements on your behalf until you return safely home (especially if things go wrong), it must be understood that there may be circumstances affecting your travel that are entirely outside of our control. Before we make arrangements for your flight, lodging, car rental, tour, cruise, or other trip, we require that you sign this agreement indicating your acceptance of our terms and conditions:
EZ Travel acts as a sales agent for the airline, hotel, car-rental company, tour operator, cruise line, or other service provider (“Supplier”) named in your itinerary. EZ Travel is not responsible for acts or omissions made by the Supplier or their failure to provide services or adhere to their own published schedules.
EZ Travel assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by:
- defaults, wrongful or negligent acts, or omissions by the Supplier;
- defects in or failures of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Supplier; or
- wrongful or negligent acts or omissions on the part of any other party not under EZ Travel’s control.